{"id":22347,"date":"2026-05-08T21:29:34","date_gmt":"2026-05-08T21:29:34","guid":{"rendered":"https:\/\/grupounicomer.com\/?p=22347"},"modified":"2026-05-11T21:06:21","modified_gmt":"2026-05-11T21:06:21","slug":"lanzamiento-agentes-ia-de-servicio-al-cliente","status":"publish","type":"post","link":"https:\/\/grupounicomer.com\/en\/lanzamiento-agentes-ia-de-servicio-al-cliente\/","title":{"rendered":"Advancing Customer Experience with Our New AI Service Agents"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"22347\" class=\"elementor elementor-22347\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-761ed33 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"761ed33\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-833aee8\" data-id=\"833aee8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce8066a elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"ce8066a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">Impulsamos la innovaci\u00f3n con el lanzamiento de nuestros nuevos Agentes IA de Servicio al Cliente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17c3d98 elementor-widget elementor-widget-text-editor\" data-id=\"17c3d98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>22 \/ Abr \/2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfe81a2 elementor-widget elementor-widget-text-editor\" data-id=\"cfe81a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Seguimos fortaleciendo nuestra estrategia de innovaci\u00f3n y experiencia del cliente con el lanzamiento de nuestros nuevos Agentes IA de Servicio al Cliente:<strong> Facilito, en La Curacao; Tu Experto en Tecnolog\u00eda, en RadioShack; y TropiAsesor, en Almacenes Tropigas,<\/strong> marcando un nuevo paso en la evoluci\u00f3n de la experiencia de compra y posicion\u00e1ndonos como pioneros en la implementaci\u00f3n de soluciones de inteligencia artificial en los mercados de Latinoam\u00e9rica donde operamos.<\/p><p>Esta iniciativa forma parte de nuestra evoluci\u00f3n hacia una experiencia m\u00e1s \u00e1gil, \u00fatil y cercana, integrando atenci\u00f3n al cliente y acompa\u00f1amiento, a trav\u00e9s de estos asistentes digitales con los cuales buscamos ofrecer respuestas m\u00e1s personalizadas y consistentes en momentos clave de la relaci\u00f3n con nuestros clientes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8a26a6f\" data-id=\"8a26a6f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:22349,&quot;url&quot;:&quot;https:\\\/\\\/grupounicomer.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/IA-AGENT-01.webp&quot;}],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c8d88cf elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c8d88cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-97baf02 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"97baf02\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7563801\" data-id=\"7563801\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:22355,&quot;url&quot;:&quot;https:\\\/\\\/grupounicomer.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/IA-AGENT-04.webp&quot;}],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf4b832 elementor-widget elementor-widget-spacer\" data-id=\"cf4b832\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e5d0080\" data-id=\"e5d0080\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fe3a5e1 elementor-widget elementor-widget-text-editor\" data-id=\"fe3a5e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Una nueva etapa en la experiencia del cliente<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db1b3f2 elementor-widget elementor-widget-text-editor\" data-id=\"db1b3f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Este lanzamiento representa un avance importante en la manera en que seguimos transformando la experiencia del cliente. M\u00e1s all\u00e1 de incorporar nuevas herramientas, continuamos fortaleciendo un modelo de atenci\u00f3n que combina tecnolog\u00eda, cercan\u00eda y capacidad de respuesta para generar experiencias de mayor valor.<\/p><p>A diferencia de un \u00abchatbot\u00bb tradicional basado \u00fanicamente en respuestas conversacionales, estos agentes inteligentes son capaces de analizar las solicitudes de los clientes, interpretar su necesidad y ejecutar acciones que solvente el requerimiento, permitiendo una experiencia m\u00e1s \u00e1gil, contextual y con menor dependencia de intervenci\u00f3n humana.<\/p><p>Asimismo, este paso marca el inicio del despliegue regional de nuestro \u00abAgentic CRM\u00bb, una plataforma de relacionamiento con clientes basada en agentes inteligentes, cuya implementaci\u00f3n comenzar\u00e1 en El Salvador y se expandir\u00e1 a los otros cinco pa\u00edses de Latinoam\u00e9rica durante septiembre de 2026.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eda6a2d elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"eda6a2d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-320d65c\" data-id=\"320d65c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ebf312 elementor-widget elementor-widget-text-editor\" data-id=\"7ebf312\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Funcionalidades dise\u00f1adas para acompa\u00f1ar mejor al cliente<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f3bead elementor-widget elementor-widget-text-editor\" data-id=\"7f3bead\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A trav\u00e9s de estos nuevos agentes, nuestros clientes podr\u00e1n acceder a diferentes funcionalidades orientadas a simplificar y mejorar su experiencia:<\/p><ul><li>Informaci\u00f3n de tiendas en tiempo real, incluyendo horarios, ubicaciones y navegaci\u00f3n directa con Waze y Google Maps.<\/li><li>Seguimiento de pedidos realizados en tienda y eCommerce, tanto a domicilio como en modalidad \u00abclick &amp; collect\u00bb.<\/li><li>Gesti\u00f3n de cr\u00e9dito, incluyendo consulta de cr\u00e9ditos activos, fechas de pago, cuotas, saldo total y puntos de pago.<\/li><li>Soporte postventa y orientaci\u00f3n sobre devoluciones.<\/li><li>Servicios asociados a compras, como instalaci\u00f3n, armado o reparaci\u00f3n de productos seg\u00fan historial del cliente.<\/li><li>Recomendaci\u00f3n de productos seg\u00fan intenci\u00f3n y necesidad de compra.<\/li><li>Comparaci\u00f3n inteligente de precios y caracter\u00edsticas dentro de nuestro cat\u00e1logo eCommerce.<\/li><\/ul><p>Continuamos impulsando soluciones innovadoras que nos permitan responder de forma m\u00e1s eficiente, personalizada y cercana, facilitando el acceso a informaci\u00f3n, servicios y acompa\u00f1amiento en los momentos que m\u00e1s importan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f429d09\" data-id=\"f429d09\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:22356,&quot;url&quot;:&quot;https:\\\/\\\/grupounicomer.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/IA-AGENT-03-1.webp&quot;}],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2383d67 elementor-widget elementor-widget-spacer\" data-id=\"2383d67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ad0c057 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ad0c057\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-221715c\" data-id=\"221715c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-483365f elementor-widget elementor-widget-heading\" data-id=\"483365f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Te puede interesar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10ac0af elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"10ac0af\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-22347 post type-post status-publish format-standard has-post-thumbnail hentry category-noticias-unicomer\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/grupounicomer.com\/en\/lanzamiento-agentes-ia-de-servicio-al-cliente\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"575\" src=\"https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/IA-AGENT-01-768x575.webp\" class=\"attachment-medium_large size-medium_large wp-image-22349\" alt=\"\" srcset=\"https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/IA-AGENT-01-768x575.webp 768w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/IA-AGENT-01-300x225.webp 300w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/IA-AGENT-01-1024x767.webp 1024w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/IA-AGENT-01-1536x1151.webp 1536w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/IA-AGENT-01-2048x1535.webp 2048w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/IA-AGENT-01-16x12.webp 16w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/grupounicomer.com\/en\/lanzamiento-agentes-ia-de-servicio-al-cliente\/\" >\n\t\t\t\tImpulsamos la innovaci\u00f3n con el lanzamiento de nuestros nuevos Agentes IA de Servicio al Cliente\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>22 \/ Abr \/2026 Seguimos fortaleciendo nuestra estrategia de innovaci\u00f3n y experiencia del cliente con el lanzamiento de nuestros nuevos Agentes IA<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/grupounicomer.com\/en\/lanzamiento-agentes-ia-de-servicio-al-cliente\/\" aria-label=\"Read more about Impulsamos la innovaci\u00f3n con el lanzamiento de nuestros nuevos Agentes IA de Servicio al Cliente\" tabindex=\"-1\" >\n\t\t\tM\u00e1s Informaci\u00f3n\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-22305 post type-post status-publish format-standard has-post-thumbnail hentry category-noticias-unicomer\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/grupounicomer.com\/en\/nuestras-marcas-se-destacan-en-el-top-of-mind-2026-de-en\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/Premio-TOM-2026-1-768x512.webp\" class=\"attachment-medium_large size-medium_large wp-image-22310\" alt=\"\" srcset=\"https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/Premio-TOM-2026-1-768x512.webp 768w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/Premio-TOM-2026-1-300x200.webp 300w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/Premio-TOM-2026-1-1024x683.webp 1024w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/Premio-TOM-2026-1-1536x1024.webp 1536w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/Premio-TOM-2026-1-18x12.webp 18w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/05\/Premio-TOM-2026-1.webp 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/grupounicomer.com\/en\/nuestras-marcas-se-destacan-en-el-top-of-mind-2026-de-en\/\" >\n\t\t\t\tNuestras marcas se destacan en el Top of Mind 2026 de E&amp;N\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>19\/ Abr \/2026 Nos llena de orgullo que nuestras marcas comerciales se posicionen en el ranking \u00abTop of Mind 2026\u00bb de la<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/grupounicomer.com\/en\/nuestras-marcas-se-destacan-en-el-top-of-mind-2026-de-en\/\" aria-label=\"Read more about Nuestras marcas se destacan en el Top of Mind 2026 de E&amp;N\" tabindex=\"-1\" >\n\t\t\tM\u00e1s Informaci\u00f3n\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-22184 post type-post status-publish format-standard has-post-thumbnail hentry category-noticias-unicomer\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/grupounicomer.com\/en\/radioshack-ces-20\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/01\/radioshack-ces-2026-768x432.webp\" class=\"attachment-medium_large size-medium_large wp-image-22192\" alt=\"\" srcset=\"https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/01\/radioshack-ces-2026-768x432.webp 768w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/01\/radioshack-ces-2026-300x169.webp 300w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/01\/radioshack-ces-2026-1024x576.webp 1024w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/01\/radioshack-ces-2026-1536x865.webp 1536w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/01\/radioshack-ces-2026-18x10.webp 18w, https:\/\/grupounicomer.com\/wp-content\/uploads\/2026\/01\/radioshack-ces-2026.webp 2004w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/grupounicomer.com\/en\/radioshack-ces-20\/\" >\n\t\t\t\tRadioShack Consolida su Regreso al Mercado Estadounidense en el CES 2026\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>19\/ Ene \/2026 RadioShack particip\u00f3 por segundo a\u00f1o consecutivo en el \u201cConsumer Electronics Show\u201d (CES) 2026, el evento de tecnolog\u00eda m\u00e1s importante<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/grupounicomer.com\/en\/radioshack-ces-20\/\" aria-label=\"Read more about RadioShack Consolida su Regreso al Mercado Estadounidense en el CES 2026\" tabindex=\"-1\" >\n\t\t\tM\u00e1s Informaci\u00f3n\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>22 \/ Abr \/2026 Seguimos fortaleciendo nuestra estrategia de innovaci\u00f3n y experiencia del cliente con el lanzamiento de nuestros nuevos Agentes IA de Servicio al Cliente: Facilito, en La Curacao; Tu Experto en Tecnolog\u00eda, en RadioShack; y TropiAsesor, en Almacenes Tropigas, marcando un nuevo paso en la evoluci\u00f3n de la experiencia de compra y posicion\u00e1ndonos [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":22349,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-22347","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias-unicomer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Impulsamos la innovaci\u00f3n con el lanzamiento de nuestros nuevos Agentes IA de Servicio al Cliente - Grupo Unicomer<\/title>\n<meta name=\"description\" content=\"Lanzamos nuevos Agentes AI de Servicio al Cliente en La Curacao, RadioShack y 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